To whom it may concern,
this is a very angry customer complaining about your service.
I have a plan with you, telkomsel. And, I travel very often to Singapore. This trip, I am having a one week stay. So against my better judgement, your repeated, 4 – 6 times sms A Day finally got me to “register for data roaming”. On top of this, I even register for a unlimited BIS data plan for 3 days.
Before everything, do you have any darn ideas how much it cost to send that many sms as advertisement?? Even if that’s free of charge, its very very VERY annoying. And I really doubt those were free. Oh come on, what are we talking about. It’s telkomsel. Over-price plan and under-performing services. The only thing I stick to you guys is that you have more cell towers in Indonesia, comparing to other services.
So all you do is to bug your customers to pay for more money. Here I have, already 350,000 RP (+- 40 USD) in your pocket. Thinking that I will have a better service after all these money.
Guess what? Now, my blackberry just could not connect. AT ALL. Now, I did all the hardware reset, re-registering and blah blah blah. Resend Service Book, CAN NOT. Before these, my BB was working fine. After paying more money, my bb is no good to me.
It is Singtel? I don’t know. It is Telkomsel, I don’t know. It is my BlackBerry, for sure NO. 2 days ago, my BB can still message my friends back in Indonesia.
What I want? Simple. As your customer, I spent about 120 USD a month on your extremely over-rated and highly expensive blackberry plan. FOR 2 FREAKING YEARS. Do your math and tell me if I deserve some decent answers from you guys on, WTF is actually going on?
Now, what I really want? I want to give you both of my middle fingers. The very first thing I do when I get back to Jakarta, is to get a XL or Indosat BlackBerry service to replace you. FOREVER.
FU. Seriously. FU guys.
To whom it may concern,
this is a very angry customer complaining about your service.
I have a plan with you, telkomsel. And, I travel very often to Singapore. This trip, I am having a one week stay. So against my better judgement, your repeated, 4 – 6 times sms A Day finally got me to “register for data roaming”. On top of this, I even register for a unlimited BIS data plan for 3 days.
Before everything, do you have any darn ideas how much it cost to send that many sms as advertisement?? Even if that’s free of charge, its very very VERY annoying. And I really doubt those were free. Oh come on, what are we talking about. It’s telkomsel. Over-price plan and under-performing services. The only thing I stick to you guys is that you have more cell towers in Indonesia, comparing to other operators.
So all you do is to bug your customers to pay for more money. Here I have, already 350,000 RP (+- 40 USD) in your pocket. Thinking that I will have a better service after all these money.
Guess what? Now, my blackberry just could not connect. AT ALL. Now, I did all the hardware reset, re-registering and blah blah blah. Resend Service Book, CAN NOT. Before these, my BB was working fine. After paying more money, my bb is no good to me.
It is Singtel? I don’t know. It is Telkomsel, I don’t know. It is my BlackBerry, for sure NO. 2 days ago, my BB can still message my friends back in Indonesia.
What I want? Simple. As your customer, I spent about 120 USD a month on your extremely over-rated and highly expensive blackberry plan. FOR 2 FREAKING YEARS. Do your math and tell me if I deserve some decent answers from you guys on, WTF is actually going on?
Now, what I really want? I want to give you both of my middle fingers. The very first thing I do when I get back to Jakarta, is to get a XL or Indosat BlackBerry service to replace you. FOREVER.
FU. Seriously. FU guys.